Angels Christian Books and Gifts.com
 
"Be not forgetful to entertain strangers; for thereby some have entertained angels unawares." 
                                                                                                                     Hebrews 13:2 KJV      
Angels Christian Books and Gifts.com --- This is Our Current Site Version III
 
Frequently Asked Questions Page!
 
The Frequently Asked Question Page (FAQ) will answer some of the commonly asked questions.
 
If you do not find your question here.  Feel free to contact us anytime.  We are here for you.
We will be happy to assist you whenever we can.
 

Effective 3/15/17 we are currently revising our website.

Note this Version III supersedes any previous version that may come up in any search engine for our site.

We will contact you if an order has been placed from a previous version with any corrections to your order.
Thank you for your support and understanding during this time. Management
 
Thank You for Surfing By!
 
We wish to thank you for surfing by
and spending some time with us.

If (we) "Angels Christian Books and Gifts.com
can ever be of assistance to you.
Feel free to contact us via email or phone. 
We are here for you.

Come Back often and bring a freind. 
 
 
God Bless and Marantha,
><> Angels Christian Books and Gifts.com <><
a Division of DBA: El Shaddai Services
330 Wildwood Ln
Rockaway Beach, MO 65740
Phone: 815-476-1662 CST

email:
admin@angelschristianbooksandgifts.com
 
 
 
 
Frequently Asked Questions (FAQs)
Note: Click on the Question and it will take you to the answer.
 
.
 
 
Who is Angels Christian Books and Gifts.com?
 
Angels Christian Books and Gifts.com
Is a Division of dba El Shaddai Serivces

"All To The Glory of God"

An Online Christian Super Store.
With God's direction we placed this online store in cyberspace.
We are available and ready to help whenever the opportunity arises.
We are Elliott and PeggyLynn; a husband and wife team for our Lord.
We are available anytime, we are here for you.
 
How can Angels Christian
Books and Gifts.com be reached?
You can reach (Angels Chrsitian Books and Gifts.com) several different ways.
For your convenience.
  • "Contact Us" - Choose the button at top. 
  • "Email" - Choose the Email button at the top and complete the form to contact us. 
  • "Phone" - 1-815-476-1662 CST
  • "Fax" - 815-476-6035
  • "Snail Mail": Angels Chrsitian Books and Gifts.com
  • a divsion of dba El Shaddai Services
  •                    330 Wildwood Ln
  •                    Rockaway Beach, MO 65740
  • We will respond to all emails and voice mail messages as quickly as possible.
  • If we do not respond within 2 days, please try again we may not have received your email or voice message.
 
Why does the browser
windows need to be refreshed?
  • We suggest you (REFRESH) the browser window each time you visit our website.
  • This will ensure you get all the changes and updates that have been made to the website since your last visit.
 
What is the privacy
statement?

Our Privacy Statement is as follows:

All our customers are very important to us.
The information is keep very private and confidential.
All information gathered is NEVER sold, rented or given to others.
We only use the information to process orders, handle requests and questions that you our customers may have.
 
 
What products does Angels
Christian Books and Gifts.com carry?
  • Accessories; Auto, Camper, RV, Boat
  • Baby
  • Bibles
  • Birthday 
  • Books
  • Cards and Stationary
  • Children
  • Christmas
  • Easter
  • Fantasy; Fairies, Unicorns
  • Fiber Optic Angels
  • Fiber Optic Night Lights
  • Figurines
  • Gifts for Everyday and Special Occasions
  • Home and Garden Decor
  • Music
  • Native American
  • Nautical
  • Religious Products
  • Rosaries
  • Seasonal
  • Singing Bears and Animals
  • Special Occasions
  • Statues
  • Wedding and Anniversary
  • Wildlife; Birds, Animals and more
  • and more!
  • Special Requests Taken 

    Note: If you do not see what you are looking for.
    Feel free to contact us and we will try to get it for you.
  
Are special orders
available?
Not at This time.
 
 
What is the 100% Customer Satisfaction Policy?

100% Customer Satisfaction is (Angels Christian Books and Gifts.com a division of dba El Shaddai Services) #1 Goal.

YES; There is a 100% Customer Satisfaction Guarantee.
The buyer has the choice to return merchandise for an Exchange.
If same item is available at time of exchange.
Or a Full-Refund excluding Shipping charges.
Priory mail fee and handling fee when applicable.
If you are satisfied tell others.
If you are not satisfied tell us first.
So we can have the opportunity to take care of it. Then tell others.
We are here to make a difference.
 

What payment options are available?

PayPal online processing center accepts the following:
  • Visa
  • MasterCard
  • Discover
  • American Express
  • EChecks

PayPal has a holding time frame for all eChecks. Prior to being cleared.

Did you know? You do not have to sign up with PayPal to use this services.
**Our Shipping Cart offers two choices: Authorize.net or PayPal
***NOTE: We do not hold or process any charge card information.
Did you Know? Merchandise is shipped when cleared payments have been received.
**Customer Service Reps are on hand here to assist you at 1-815-476-1662 CST.
If we are away from our desk or with another customer, please leave a message and we will get back with you quickly.

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Are refunds/credits
allowed?

YES, Refunds and/or credits will be honored and processed to the original form of payment received.
Refunds /Credit do not cover S/H.
You must contact our office to obtain an RMA Number prior to returning any order or your order will be returned and no refund/credit will be honored.
 

What are the shipping
policy and procedures?

We will ship via best way at any given time.
Tracking numbers will be given whenever possible.
S/H noted on website as follows:
  • S/H Charges noted in $USD funds
  • For Continental USA only.
  • We NO LONGER ship Outside Continental USA and overseas.
We ship merchandise when payment clears.
 
 

How long does it take to
receive orders?

 
Normal shipping time frame is 7-10 business days.
Although, on occasion additional time may be required if item(s) comes from our outside warehouse.
We will always inform you if your order will take longer then 7-10 business days for shipping.
 
Need Confirmation of the availability status of any item(s).
Contact us prior to placing your paid orders. Thank You.
 

Is insurance available for
products purchased?

YES, Insurance for an additional nominal fee to cover this expense, is paid by the buyer.
 

Is there internet sales tax?

YES, on every order.
Currently we are at 8.1% Sales Tax.
 

Want to return merchandise?

Follow these easy steps to return Merchandise.
  1. All damages or other issues must be reported within 72 hours to the Customer Service Department of Angels Christian Books and Gifts.com.
  2. Item must be received in resalable condition.
  3. Original packaging must be returned with item.
  4. Returns must be completed within fourteen (14) days from date of purchase.
  5. Exchange of merchandise is allowed if same item is available at time of exchange is made.
  6. An approved RMA number is required.
  7. Buyer must email for instructions.

Is there fundraiser programs available?

NOT at this time.
 
 
Is there wholesale purchasing available?
Not at this time. 
 
 
How do I forward a referral in?
You like what you see and receive good customer service.
You would like to send in a referral regarding www.angelschrsitianbooksandgifts.com website.
You can choose one of the following ways:
  • Email - You can choose the "Email" Button at the top of our site by filling out the form provided.
  • Send a referral to admin@angelschristianbooksandgifts.com with Referral in the subject line.
  • Snail Mail To: Angels Christian Books and Gifts
  • division of dba El Shaddai Services
  •                      330 Wildwood Ln
  •                      Rockaway Beach, MO 65740
  •                      Attn: Customer Service Department
 
 
Want to be be added to our Prayer List and/or Prayer Chain?
 
You are invited to drop us a line.
To let us know if you need prayer, or if you know of someone who needs prayer.
We will be glad to pray for your request and add your request to our prayer list.
No request is to large or small. All requests are welcome.
We are setting up Angels Christian Books and Gifts.com Prayer Chain and you are invited to join our Prayer Chain.
Feel free to contact us and we will add you to our Prayer Chain.
We wil be glad to forward you a copy of our Prayer requests upon request.
You are also invited to visit our Self Reflection Ministry site at: http://www.angelunawares.com.
 
 
Do we have Specials?
 
From time to time we will run specials.
 
 
There are times we may run across a fantastic deal.
Good news is that we do we pass the
savings on to you our customers.
(Our Angels Christian Books and Gifts.com Family.)
 
Check back often and see if you
can get in on one of them.
Hope you do...
 
See you Soon!